South Palm Resort Maldives
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1 room, 2 adults, 0 children
All properties in Ismehela Hera
South Palm Resort Maldives
No.2 of 4-Star Select Hotels in Addu City
Ismehela, Ismehela Hera, 19010, Maldives
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Amenities
Sunbathing area
Beach bar
Diving
Sauna
Spa
Massage room
Gym
EV charging station
All amenities
Property Description
Honeymoon/Family/Relax/Fun/Entertaiment
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8.6/10
Everything was amazing
This our third time to visit Maldives and best one of them
All 48 reviews
Surroundings
Airport: Gan International Airport
(14.1 km)
Landmarks: Ismehela Hera
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

11
Beach Villa
1 King bed
65m² | Floor: 1
Has window
Non-smoking
Air conditioning
Minibar
Ocean view
Electric fan
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11
Sunrise Villa
1 King bed
50m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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6
Overwater Pool Villa
1 King bed
75m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private toilet
Daily housekeeping
Butler service
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11
Palm Villa
1 King bed
50m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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20
Water Villa
1 King bed
70m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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14
Family Villa
2 King bed
100m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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Guest Reviews
8.6/10
Very Good
48 reviews

- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.7
Average for similar properties in Ismehela Hera

AI Summary
The staff provide exceptional, friendly service, ensuring a memorable experience. The comfortable beds, stunning bathrooms, and spotless cleanliness enhance the overall experience.

Guest User
June 18, 2024
We went there for our daughter’s birthday. The staffs went above and beyond to make this special day into one of the beautiful memories that we could give to our daughter. The kids really enjoyed their time in this property.

Mohanad Zahran
July 14, 2023
Everything was amazing
This our third time to visit Maldives and best one of them

natsu
May 24, 2023
In the southernmost part of Maldives, you need to take the domestic route of Maldives, and transfer to the hotel's speedboat to the resort island after arrival.
The hotel's pick-up and drop-off is still very good, and the airport VIP room for domestic departures is also presented.
I don't know why, but a lot of the seawater here is seaweed, so you must rinse it off after entering the water.
You must book a seaside room, the price is the same, there are sunset rooms and many other options, but you must choose a beach room, many of the other room types are completely blocked by trees, or, there are stones inside, and special water shallow.
Original TextTranslation provided by Google

Guest User
May 20, 2025

The best part of this stay was the boat ride out of this resort. 😬🫣We actually booked one night in the beach Villa and second night in the overwater bungalow. We departed the second day and skipped out on the second night overwater Villa…that should tell you something I cannot think of a single reason one would stay here. I based my original reservation decision about a month prior to arriving in reviewing the four star and even five star reviews, none of which were accurate. Even based on the most simplest taste, the basic issue is safety and health. Yet this resort still charges ungodly rates over water is $500 in Beach Villa is 250. I would pay at maximum $80 for the beach Villa and 150 for the overwater bungalows. This property needs to stop pretending to be a five star resort. I would give it zero or actually negative stars if that was possible on here. This place actually looks like the March 2020 Covid pandemic lockdown. The dining area for dinner when we arrived had no one else besides us. And breakfast there were only two other couples. What was served at the buffet would not pass even the lowest health standards. There was a cold room in which we enjoyed some air conditioning where there were condiments and seasonings. This resort is falling apart, actually it is completely in shambles. There’s no lighting on the main path. Air conditioning was not prepared in the room at all in fact, even after three hours the room still was at 24°C even though the air conditioning is set at 18°. We were shown a move to a different room, same issue with the air conditioner. Overwater bungalows we looked at and it is even hotter at 30C with the same situation in terms of lack of room preparation. The management here has given up on maintaining this property. A few staff are here do provide and try hard, but they are unable to function. This is not a vacation. The other sign that you’ll notice is that the management does not respond to any of the reviews here on TripAdvisor. final thought. There are some one star reviews on certain properties that are nitpicking small things. This is absolutely not one of them. This place gets zero stars because you are unable to relax and have a enjoyable time because you’re worried about your own safety in the darkness, or sweating in the room or the dining area. There are not any activity centers open. The Dive center did not respond to our outreach. Fitness center is closed. Tennis court is overgrown with weeds. The only place with nice air conditioning was the gift shop 😆

Guest User
May 20, 2025

After reading great reviews we have decided to book this hotel with Blue Bay Travel. We didn’t expect much because it is a more ‚budget’ option for Maldives but definitely did not expect it to be THAT BAD. All the recent reviews are true. This resort looks like it barely survived a zombie apocalypse. Everything is old, tired and in need of maintenance. FOOD IS VILE. Cold, disgusting and cross contaminated. The restaurant doesn’t have aircon so you eat food prepared by sweaty cooks and then try to eat it without drowning in own sweat. Great experience 🫣 no fruit, food is not labelled properly. Restaurant had Christmas decorations out (IN MAY) so it just shows that it’s not cleaned properly. I was watching a bowl of mustard every day and everyday it looked worse and worse and nothing was done about it. The manager is very rude and basically laugh at me when I have complained and said that I didn’t pay much so what do I expect and that there are out of season so food is limited. Rooms/villas are tired and in need of revamp. Staff were really nice and polite and did what they could, I actually felt really bad for them. Spa is closed so we couldn’t redeem the massages/spa credit we had. Children’s play area is a disgrace, half collapsed, overgrown, not safe at all. Badminton court has weeds all over it. Seriously I would give it zero stars if I could. If you have this hotel booked - change it. It’s a nightmare not worth the 24+ hrs travel. I wish the true reviews were posted in time for me to change the hotel, so my dream holidays wouldn’t turn into shambles. I seriously could go on and on about how horrible the experience and I truly believe this hotel should be closed, management changed and completely revamped as the island itself has a lot of potential.

Guest User
May 17, 2025

The best part of South Palm Resort 🌴 is the Boat trip leaving this Island and even that broke down , we arrived in March and the first thing we got to do was visit the restaurant, we got there at 8pm and every pot was dried up and bare , every other cooking station was smothered in flies , hygiene is just a no no , they even asked us how we would like our Chicken cooked?? we complained the first evening after just 2 hours of being there to the reception who told us there wasn't a manager available, after asking for the telephone so I could call the agent in the UK all of a sudden 😀 a manager appeared, we asked him why the restaurant was so bad he couldn't answer ! We asked him if we could be moved he said it wasn't down to him it was the agents issue but when we emailed the agent the agent said it wasn't their problem it was the hotel managers issue and if we wanted to leave the island it would cost us £3500.00 we tried for 4 days to get moved and all we got off the manager was an offer of a bottle of JP Chenet wine, The room was basic but clean , the bar was the same basic drinks definitely not 4 star we would give it a 2/2.5 at the most , Evenings walking out and about we saw plenty of rats 🐀 running around even trotting past the restaurant window one evening along the sea wall . After failing dismally trying to get moved off this island on the 4th day we just gave up , the holiday agent was just not accepting liability and the manager thought nothing was wrong 😑 We finally left after 11 nights of hell on the boat at 2.30am after 10minutes into the journey the boat broke down ! Not one person saw a life jacket including 2 children on board , not one member of the crew spoke English after 15mins of bobbing around in the pitch black of the Indian ocean they managed to get it started but limped all the way a journey that should of been 20 minutes took 45mins Totally unacceptable never been to such a place and we have travelled all over the world 🌎

Guest User
May 16, 2025

This hotel is not as advertised. All the bad reviews are spot on. I spent money on what was meant to be a dream holiday that became a nightmare. The childrens play area is derelict, tennis court overtaken by weeds. No aircon in restaurant. Food is terrible. Meat & fish cooked on same hot plate. No fresh fruit. Warm coke. No entertainment. No speedboat. No spa. Towels are grey , stained and thread bare. No 24 hr butler. No mini bar. Note that there have been no response from a manager. Do not go there.

Guest User
May 13, 2025

Buongiorno, sono a recensire la struttura dove ho passato la nostra vacanza di due settimane alle Maldive. Vi parlo del South Palm Resort venduta da Eden Viaggi come un 4 stelle. Andiamo a cominciare. Punto 1 Struttura con potenziale inespresso, mal manutenuta. Piove nella sala dove ci si ritrova per colazione, pranzo e cena. Ci si trova a mangiare tra pozzanghere, stracci intrisi di acqua e glacette per raccogliere le varie perdite dal tetto. Segnalo inoltre la presenza di numerosi ratti. Punto 2 Il buffet, oltre a essere scarno e ripetitivo ogni singolo giorno, è anche di bassa qualità ( da un 4 stelle ci si aspetta altro) . In un posto esotico ci si aspetta frutta e verdura in quantità e di qualità ,invece sia l’una che l’altra totalmente assenti. Addirittura, dopo la prima settimana ci hanno detto che non era possibile avere l’acqua frizzante per ragioni non identificate. Ricordo che abbiamo pagato un 4 stelle . Punto 3 La disorganizzazione la fa da padrone. La struttura è affidata a quattro ragazzotti gentili ma incapaci. In sala per i pasti principali ci sono poche persone ad eseguire il servizio e per la maggior parte svogliate, interessate più al proprio telefono piuttosto che darsi da fare a rimpiazzare il buffet già scarno di sé. Punto 4 Il servizio spa è fiore all’occhiello del resort, completamente abbandonato e in disuso. Ricordo ancora struttura venduta e pagata come 4 stelle . Come considerazione finale mi sento di sconsigliare questa struttura. Non avrete nulla di quello che avete acquistato e mi sento di chiedervi chi assegna queste famose stelle e mi chiedo come possa un operatore turistico mettere nel proprio catalogo una cosa del genere e spacciarla come un 4 stelle.
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Services & Amenities
Most popular business facilities
Sunbathing area
Beach bar
Diving
Sauna
Spa
Massage room
Gym
EV charging station
24-hour front desk
Luggage storage
Library
Billiards room
Priority airport drop-off
Additional charge
Bicycle rental
Station pick-up service
Additional charge
Currency exchange
Business center
Multi-function room
Children's pool
Playground
Free
Water slide
Kids' club
Childcare service
Additional charge
Wi-Fi in public areas
Free

Spa

Playground

Kids' club
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Car charging facilities
Transportation
Shuttle service
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Bicycle rental
Business Services
Multi-function room
Multimedia display system
Coworking spaces
Business center
Postal service
Fax/copying service
Wedding service
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Indonesian
Italian
Russian
Hindi
Food & Drink
Snack bar
Alcohol-free rooms (on request)
Public Areas
Gift shop
PA and sound system
Shared kitchen
Picnic area
Smoking area
Garden
Library
Health & Wellness
Billiards room
Windsurfing
Gym
Massage room
Sauna
Sunbathing area
Turkish bath (Hammam)
Foot bath
Spa
Diving
Beauty and makeup
Public baths
Body care
Light therapy
Yoga session
Activities
Eco tours
Table soccer
Water slide
Beach towels
Beach bar
Gaming area
Cleaning Services
Clothes dryer
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's meals available
Playground
Free
Childcare service
Additional charge
Kids' club
Children's pool
Accessibility
Employees proficient with sign language
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 3 days in advance by email
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 1 year old and under | Extra crib: US$6.00 (approx. DKK 38.37) per person per night |
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 12 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 128
Phone:+960-6890010
Email:reservations@southpalmresort.com
Honeymoon/Family/Relax/Fun/Entertaiment
Frequently Asked Questions
What is the cancellation policy for South Palm Resort Maldives?
The cancellation policy for South Palm Resort Maldives varies depending on the type of room and booking conditions.What is the cancellation policy for South Palm Resort Maldives?
What are the check-in and check-out times at South Palm Resort Maldives?
Standard check-in time at South Palm Resort Maldives is 14:00 and check-out time is 12:00.What are the check-in and check-out times at South Palm Resort Maldives?
What amenities and services are available at South Palm Resort Maldives ?
South Palm Resort Maldives offer top amenities and services include Shuttle service.What amenities and services are available at South Palm Resort Maldives ?
Does South Palm Resort Maldives provide breakfast?
No, South Palm Resort Maldives doesn't provide breakfast. Does South Palm Resort Maldives provide breakfast?
Can I bring my pet inside the South Palm Resort Maldives?
As much as we love pets, unfortunately, we are unable to accommodate them in South Palm Resort Maldives.Can I bring my pet inside the South Palm Resort Maldives?
How far is the South Palm Resort Maldives from the closest airport?
The closest airport is Gan International Airport, and it is straight line distance from hotel: 14.1 km.How far is the South Palm Resort Maldives from the closest airport?
About This Property
Nearest Airport | Gan International Airport |
---|---|
Distance to Airport | 14.15KM |
Average Price From | DKK4570 |
Hotel Star Rating | 4 |